Support & Services

Delivery/Shipping:
We will process and ship your order within one business day unless otherwise instructed. Occasionally, due to demand we may not have your entire order in stock. If this happens we will ship what is in stock and ship the back-ordered product as soon as it arrives unless otherwise instructed. Special delivery is available at an additional cost. Please specify at the time of ordering. All shipping charges will be added to your invoice.

Payment Terms:
All invoices are due net 30 days from the date of the invoice. Invoices over 30 days will be charged interest of 1.5% per month. We also accept MasterCard, VISA and American Express.

Return Policy:
For any returns, exchanges, or replacements please call Customer Service for a Return Merchandise Authorization (RMA) number. Sending any product in without an RMA may result in a 15% re-stocking fee.

Call us toll-free 877.735.6827 or email us at returns@mvapmed.com
Thank you for your cooperation.

Returned items should be sent after receiving authorization (RMA #), along with a written explanation to:

MVAP Medical Supplies,
2001 Corporate Center Drive
Thousand Oaks, CA 91320

Contact Us
Phone: 877.735.6827
Fax: 877.735.7213
sales@mvapmed.com